Maintenance Request

Urgent Items

If the Property or a person is in danger of damage or injury, Please phone our agency immediately – (07) 3408 8100.

If an item is not urgent, our Agency will refer to the Lessor for instructions regarding the item/s and will advise the Tenant of the outcome ASAP.

Repair Request

Please fill out the following electronic form or download and print our “Repair Request Form” to lodge your request the old fashioned way.

Request Details

1. Rental Address(required)
2. Description and details of repair or maintenance(required)

Your Details

1. Best Contact Number(required)
2. Email Address(valid email required)
3. Are you a lease holder or an approved occupant? Lease Holder Approved Occupant (required)

Equipment

1. If your repair request relates to your hot water service, stove or oven, please fill the following section in.
2. Equipment Type
3. Hot Water Stove Oven Dishwasher n/a
4. Gas / Electric (If Applicable)
5. Gas Electric n/a
6. Model #

Instructions for tradesperson

1. The tradesperson will need to enter your premises to action and / or quote on repair or maintenance. Please be aware that if you arrange a time with the Contractor but are not home at the arranged time, you (the Tenant) may be responsible for the call out fee charged. Please ensure a nominated person is at home to allow access.
2. Best Contact Number(required)
3. Best Day to Call Monday Tuesday Wednesday Thursday Friday Saturday Sunday (required)
4. Best Time To Call (Hold down ctrl + click to select multiple) 7am - 8am 8am - 9am 9am - 10am 10am - 11am 11am - 12pm 12pm - 1pm 1pm - 2pm 2pm - 3pm 3pm - 4pm 4pm - 5pm 5pm - 6pm 6pm - 7pm 7pm - 8pm (required)

Tenant Signature

1. Your Name(required)
2. Date(required)
3. Privacy Statement: Please refer to the Privacy Statement included in your ‘Moving In Kit’. If you have any questions in this regard, please contact our office and ask to speak to the Privacy Officer.
4. Please enter the letters you see in the image below.

 

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